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Payment

BY CREDIT CARD ON THE WEBSITE

Payments by credit cards are made in strict accordance with the requirements of the Visa, MasterCard, MIR, etc. payment systems.

Any credit cards issued in any country are accepted for payment.

To pay for the purchase, you will be redirected to the secure payment page of the acquiring bank to enter your card details.

Please have your bank card ready in advance. For cards supporting 3D-secure technology, payments are made with two-step authentication; to complete the payment, You will need to enter a special password. You can check the methods and possibility of obtaining passwords for online payments at the bank that issued the card.

The main payment page is operated by Tinkoff Bank. Acquiring banks ensure the confidentiality of the personal information you provide. The entered information will not be provided to third parties, except as provided by the legislation of the Russian Federation.

This site supports 128-bit encryption, the connection to the payment page is protected by an SSL certificate, and the data is transferred over the secure https protocol.



Have you got any difficulties?

If you have any difficulties or questions, please contact us via WhatsApp or info@swimlane.ru. If there is any technical issue, please attach a screenshot of the error or the page on which the problem occurred.

PAYMENT WITH BANK CARDS VIA APPLE PAY OR GOOGLE PAY

Payment by cards via Apple Pay and Google Pay during checkout (in the mobile version of the site via a smartphone/tablet).

To pay for purchases via Apple Pay or Google Pay, you must select the payment method "Apple Pay" or "Google Pay", after choosing a credit card for payment, you will need to confirm the payment using fingerprint authorization (Touch ID), face identification (Face ID) or password. After completing the payment, you will receive a message about the successful operation.

When paying for purchases using Apple Pay or Google Pay, only the individual number of your device and a unique transaction code are used, so your card details are securely protected.

Apple Pay is supported on iPhone 6 and every other new Iphone model, and Apple Watch, iPad Pro, iPad Air 2, iPad mini 3 and later. The Google Pay service is supported on devices with the Android operating system.



Have you got any difficulties?

If you have any difficulties or questions, please contact us via WhatsApp or info@swimlane.ru. If there is any technical issue, please attach a screenshot of the error or the page on which the problem occurred.

PAYMENT BY CASH OR CREDIT CARD TO THE COURIER (UPON THE DELIVERY)

Payment to the courier is made immediately at the time of delivery. In turn, you will receive a check from the courier (the fiscal check will be sent by SMS or e-mail at your request). Our terminal has a paypass function.

ATTENTION!

The card cannot be transferred to a third party to pay for the order.

The signature on the Card must match the Client's signature  in the passport (or other identity document).

When performing a transaction using the Card, certain actions are performed: authorization of the transaction; checking the Card number for absence in the Stop List; correct entry of the PIN code; correspondence of the number on the Card to the data of the POS terminal check, comparison of the signature on the Card and the check.

The courier has the right to ask for a document proving the identity of the client, if PIN-code is not entered during the payment.



Have you got any difficulties?

If you have any difficulties or questions, please contact us via WhatsApp or info@swimlane.ru. If there is any technical issue, please attach a screenshot of the error or the page on which the problem occurred.

CASHLESS PAYMENT BY ACCOUNT

When placing an order, you can use the function of cashless payment by invoice. This type of payment is available for both legal entities and individuals. After placing the order, the manager will contact you to clarify the information on the order.

The invoice will be available for download via the link in the letter sent to the email address that was specified when placing the order, as well as in your personal account. The invoice for payment is valid within three working days. You can pay the bill at the bank's cash desk or through the bank application. When paying an invoice through a banking application, you must specify the order number in the "Purpose of payment" field. The order will be delivered after receipt of funds to the account of IE Dergacheva Ya.V. (operator of the online store SWIMLANE.RU).



Have you got any difficulties?

If you have any difficulties or questions, please contact us via WhatsApp or info@swimlane.ru. If there is any technical issue, please attach a screenshot of the error or the page on which the problem occurred.